Sales and Refunds Policy for Zen Sphere

​

Welcome to Zen Sphere! Our Sales and Refunds Policy outlines the terms and conditions governing purchases made on our platform, including digital products, services, and subscriptions. Please read this policy carefully before making a purchase. By completing a purchase on Zen Sphere, you agree to be bound by the terms outlined herein.

1. Sales:

1.1. Product Descriptions:

• We strive to provide accurate and detailed descriptions of our products and services on Zen Sphere. However, please note that descriptions may occasionally contain errors or inaccuracies. If you have any questions about a product or service, please contact us before making a purchase.

1.2. Pricing:

• Prices for products and services on Zen Sphere are subject to change without notice. The price charged for a product or service will be the price in effect at the time the order is placed. We reserve the right to modify or discontinue any product or service at any time.

1.3. Payment:

• Payment for products and services on Zen Sphere is processed securely through our payment gateway. We accept major credit and debit cards, as well as other payment methods as specified on our website.

1.4. Order Confirmation:

• Upon completion of a purchase, you will receive an email confirmation with details of your order. Please review this confirmation carefully and contact us immediately if you notice any errors or discrepancies.

2. Refunds:

2.1. Refund Eligibility:

• Refunds may be issued for certain products or services in accordance with the terms specified below. Please note that refund eligibility may vary depending on the type of product or service purchased.

2.2. Digital Products:

• Refunds for digital products, such as e-books, online courses, or downloadable content, may be granted within 30 days of purchase, subject to the following conditions:

  • The product has not been accessed, downloaded, or used.

  • The request for a refund is made within the specified refund period.

  • Refund requests must be submitted in writing to our customer support team.

2.3. Services:

• Refunds for services, such as online consultations, may be granted within 7 days of purchase, subject to the following conditions:

  • The service has not been rendered or utilized.

  • The request for a refund is made within the specified refund period.

  • Refund requests must be submitted in writing to our customer support team.

2.4. Membership Subscriptions:

• Membership subscriptions are non-refundable. Once purchased, membership fees are non-refundable, regardless of usage or duration of membership.

3. Contact Us:

• If you have any questions, concerns, or requests regarding our Sales and Refunds Policy, please contact us using the contact page.

This Sales and Refunds Policy was last updated on 21 March 2024.